Contact Us

📧

Email Us

For general inquiries, feedback, or partnership opportunities, send us an email. We typically respond within 24-48 hours.

info@ali-express.ca

❓

FAQs & Guides

Many questions are answered in our comprehensive guides. Check our resources before reaching out!

Browse Guides

Get in Touch

We love hearing from our readers! Whether you have a question about our guides, want to suggest a topic, or have feedback to share, we're all ears.

What We Can Help With

Questions about our guides and content
Suggestions for new topics or guides
Feedback on our website and user experience
Partnership and collaboration inquiries
Advertising opportunities

What We Cannot Help With

Please note that we are an independent guide website and are not affiliated with AliExpress or Alibaba Group. For the following issues, please contact AliExpress directly:

Order issues, refunds, or disputes
Account problems or login issues
Shipping and delivery inquiries for specific orders
Seller complaints or product quality issues
Payment problems or billing questions

For these matters, please visit the official AliExpress website and contact their customer support team directly through your account.

Response Time

We strive to respond to all inquiries within 24-48 hours during business days. For urgent matters, please include "URGENT" in your email subject line.

📨 Email Us

Send your message to info@ali-express.ca and we'll get back to you as soon as possible!